When America does it right case studies in service quality /
| Main Author: | Spechler, Jay W., 1934- |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Norcross, Ga. :
Industrial Engineering and Management Press,
[1991]
|
| Physical Description: |
xii, 606 pages : illustrations ; 24 cm. |
| Subjects: |
CMU Main Books 3rd Floor
| Location | Call Number: | Status |
|---|---|---|
| CMU Main Books 3rd Floor | HF5415.5 .S625 1991 |
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