Telephone manners
Demonstrates the key points to a successful courteous business telephone conversation. Some of the topics included are: clarity, personalization, listening, note taking, and repetition.
| Other Authors: | Everett, Chad, 1937-2012., National Educational Media. |
|---|---|
| Format: | VHS |
| Language: | English |
| Published: |
Chatsworth, Calif. :
NEM,
1986.
|
| Physical Description: |
1 videocassette (11 min.) : sound, color ; 1/2 in. |
| Subjects: |
CMU Audio and Visual 1st Floor
| Location | Call Number: | Status |
|---|---|---|
| CMU Audio and Visual 1st Floor | VideoC 308 | Available |