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Hernon, Peter,
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1
Federal information policies in the 1980s : conflicts and issues
by
Hernon
,
Peter
.
Published: Ablex Pub. Corp., 1987
Description: xii, 467 pages : illustrations ; 24 cm.
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2
Assessing service quality : satisfying the expectations of library customers
2nd ed.
by
Hernon
,
Peter
.
Published: American Library Association, 2010
Description: xi, 206 pages : illustrations ; 28 cm.
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3
Delivering satisfaction and service quality : a customer-based approach for libraries
by
Hernon
,
Peter
.
Published: American Library Association, 2001
Description: xiv, 181 pages : illustrations ; 28 cm.
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4
An action plan for outcomes assessment in your library
by
Hernon
,
Peter
.
Published: American Library Association, 2002
Description: xi, 191 pages : illustrations ; 28 cm.
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5
Getting started with evaluation
by
Hernon
,
Peter
,
Published: ALA Editions, 2014
Description: x, 242 pages : illustrations, forms ; 23 cm.
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6
Engaging in evaluation and assessment research
by
Hernon
,
Peter
.
Published: Libraries Unlimited, 2011
Description: xvii, 305 pages : illustrations ; 26 cm.
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7
Managing with data : using ACRLMetrics and PLAmetrics
by
Hernon
,
Peter
,
Published: ALA Editions, an imprint of the American Library Association, 2015
Description: xv, 216 pages : illustrations, forms ; 28 cm.
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8
U.S. Government on the Web : getting the information you need
by
Hernon
,
Peter
.
Published: Libraries Unlimited, 1999
Description: 1 online resource (xxiii, 349 pages) : illustrations, map.
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9
The great rescue American heroes, an iconic ship, and the race to save europe in wwi
by
Hernon
,
Peter
, 1947-
Published: [publisher not identified], 2017
Description: 1 online resource.
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10
Users of academic and public GPO depository libraries
by
McClure, Charles R.
Published: U.S. G.P.O., Supt. of Docs., 1989
Description: ix, 81 pages : illustrations, forms, 1 map ; 28 cm.
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11
Municipal government reference sources : publications and collections
Published: Bowker, 1978
Description: pages cm.
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12
Revisiting outcomes assessment in higher education
Published: Libraries Unlimited, 2006
Description: xvi, 456 pages : illustrations ; 24 cm.
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13
Use of Census Bureau data in GPO depository libraries : future issues and trends
by
McClure, Charles R.
Published: Information Management Consultant Services, Inc., 1990
Description: 142 pages : illustrations ; 28 cm.
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14
Government publications : key papers
1st ed.
Published: Pergamon Press, 1981
Description: 1 online resource (xii, 814 pages) : illustrations.
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Related Subjects
Government publications
Library statistics
Public services (Libraries) Evaluation
Depository libraries
Libraries Evaluation
Library administration Decision making
Library use studies
Academic libraries Evaluation
Competency-based education
Consumer satisfaction
Education, Higher Evaluation
Educational tests and measurements
Electronic government information
Federal government Information services
Freedom of information
Government information
Libraries Evaluation Statistical methods
Library administration Statistical methods
Library reports
Library science Research Methodology
Municipal government publications
Municipal government publications Library resources
Reference services (Libraries) Management
United States Information services Data processing
Universities and colleges Accreditation
Web sites
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