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Administrative agencies Management
Bureaucracy
9
Government productivity
4
Administrative agencies Reorganization
4
Customer services
4
Public administration
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3
United States Politics and government
2
Consumer satisfaction
2
Customer relations
2
Management
2
Waste in government spending
1
Administrative agencies Customer services
1
Astronautics and state
1
Civil service reform
1
Courts
1
Customer services Standards
1
Decentralization in government
1
Executive departments Management
1
Federal government
1
Government publicity
1
Office politics
1
Performance
1
Performance standards
1
Persuasion (Psychology)
1
Sex discrimination against women Law and legislation
1
Sunset reviews of government programs
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Author
9
National Performance Review (U.S.)
8
Gore, Al, 1948-
3
Clinton, Bill, 1946-
3
United States. Congress. Senate. Committee on Governmental Affairs
2
DiIulio, John J., Jr., 1958-
2
Kettl, Donald F.
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2
United States. Executive Office of the President
1
Haass, Richard
1
Kettl, Donald F.,
1
National Performance Review (U.S.),
1
United States. Congress. Senate. Committee on Governmental Affairs. Subcommittee on Federal Services, Post Office, and Civil Service
1
United States. Department of State
1
United States. Department of State. Bureau of Management
1
United States. Government Information Technology Services Working Group. Customer Service Improvement Team
1
United States. Office of the Vice President
1
West, William F.
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