Loading…
Complacency Towards Customers-Exceptional Customer Service
It is no secret that customers are the lifeblood of every organization. Yet, how many times, as a customer, do we encounter poor, "couldn't care less" service? This program highlights those behaviors and suggests ways to stop them immediately. In this program, you will learn:· Custome...
Saved in:
Corporate Author: | |
---|---|
Format: | Video |
Language: | English |
Published: |
[Place of publication not identified] :
Channel 1 Creative Media,
[2009]
|
Series: | Exceptional Customer Service.
|
Physical Description: |
1 online resource (1 video file (2 min., 43 sec)) : sound. |
Online Access: | Films on Demand - Click here for access |
MARC
LEADER | 00000ngm a2200000Ic 4500 | ||
---|---|---|---|
001 | FOD1000189186 | ||
003 | FOD | ||
005 | 20191217014626.0 | ||
006 | m o c | ||
007 | vz|czazuu | ||
007 | cr cna | ||
008 | 191217p20192009nyu002 o v|eng d | ||
028 | 4 | 0 | |a 189186 |b Infobase |
028 | 4 | 0 | |a [189184]s |b Infobase |
035 | |a 1000189186 | ||
035 | |a (OCoLC)1131761776 | ||
040 | |a AzPhAEM |b eng |e rda | ||
041 | 0 | |a eng |j eng |h eng | |
046 | |k 2009 | ||
245 | 0 | 0 | |a Complacency Towards Customers-Exceptional Customer Service / |c Channel 1 Creative Media. |
264 | 1 | |a [Place of publication not identified] : |b Channel 1 Creative Media, |c [2009] | |
264 | 3 | 2 | |a New York, N.Y. : |b Distributed by Infobase, |c 2019. |
264 | 4 | |c ©2009. | |
300 | |a 1 online resource (1 video file (2 min., 43 sec)) : |b sound. | ||
336 | |a two-dimensional moving image |b tdi |2 rdacontent. | ||
337 | |a computer |b c |2 rdamedia. | ||
338 | |a online resource |b cr |2 rdacarrier. | ||
347 | |a video file |2 rda. | ||
490 | 1 | |a Exceptional Customer Service. | |
500 | |a Originally released by Channel 1 Creative Media, 2009. | ||
500 | |a Streaming video file encoded with permission for digital streaming by Infobase on June 27, 2019. | ||
505 | 0 | 0 | |t Complacency Towards Customers-Exceptional Customer Service (2:43); |
506 | 1 | |a Access requires authentication through Films on Demand. | |
520 | |a It is no secret that customers are the lifeblood of every organization. Yet, how many times, as a customer, do we encounter poor, "couldn't care less" service? This program highlights those behaviors and suggests ways to stop them immediately. In this program, you will learn:· Customers are the most important part of any business· How to "wow" customers· How you are "the organization" when dealing with a customer. | ||
538 | |a Streaming video file. | ||
538 | |a System requirements: FOD playback platform. | ||
588 | |a Title from distributor's description. | ||
546 | |a Closed-captioned. | ||
655 | 7 | |a Internet videos. |2 lcgft |0 https://id.loc.gov/authorities/genreForms/gf2011026337. | |
655 | 7 | |a Video recordings. |2 lcgft |0 https://id.loc.gov/authorities/genreForms/gf2011026723. | |
710 | 2 | |a Infobase, |0 https://id.loc.gov/authorities/names/no2016051772 |e film distributor. | |
710 | 2 | |a Channel 1 Creative Media. |0 https://id.loc.gov/authorities/names/no2020146036. | |
830 | 0 | |a Exceptional Customer Service. | |
907 | |a .b60910823 |b multi |c - |d 200409 |e 230210 | ||
998 | |a (5)cue |a cu |b 220209 |c m |d g |e - |f eng |g nyu |h 0 |i 2 | ||
948 | |a MARCIVE Overnight, in 2023.02 | ||
948 | |a MARCIVE Over, 03/2022 | ||
948 | |a MARCIVE Comp, 03/2021 | ||
948 | |a MARCIVE Overnight, 05/2020 | ||
995 | |a Loaded with m2btab.ltiac in 2023.02 | ||
995 | |a Loaded with m2btab.ltiac in 2022.03 | ||
995 | |a Loaded with m2btab.elec in 2022.02 | ||
995 | |a Loaded with m2btab.ltiac in 2021.03 | ||
995 | |a Loaded with m2btab.elec in 2020.08 | ||
995 | |a Loaded with m2btab.elec in 2020.07 | ||
995 | |a Loaded with m2btab.elec in 2020.07 | ||
995 | |a Loaded with m2btab.ltiac in 2020.05 | ||
995 | |a Loaded with m2btab.elec in 2020.04 | ||
995 | |a Loaded with m2btab.elec in 2020.04 | ||
995 | |a Loaded with m2btab.elec in 2020.04 | ||
995 | |a Loaded with m2btab.auth in 2020.05 | ||
989 | |d cueme |e - - |f - - |g j |h 0 |i 0 |j 111 |k 220209 |l $0.00 |m |n - - |o - |p 0 |q 0 |t 0 |x 0 |w Films on Demand |1 .i141719345 |u http://ezproxy.coloradomesa.edu/login?url=https://fod.infobase.com/PortalPlaylists.aspx?wID=152456&xtid=189186 |3 Films on Demand |z Click here for access |