Complacency Towards Customers-Exceptional Customer Service

It is no secret that customers are the lifeblood of every organization. Yet, how many times, as a customer, do we encounter poor, "couldn't care less" service? This program highlights those behaviors and suggests ways to stop them immediately. In this program, you will learn:· Custome...

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Bibliographic Details
Corporate Author: Channel 1 Creative Media
Format: Video
Language:English
Published: [Place of publication not identified] : Channel 1 Creative Media, [2009]
Series:Exceptional Customer Service.
Physical Description:
1 online resource (1 video file (2 min., 43 sec)) : sound.
Online Access:Films on Demand - Click here for access

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