Loading…
Complacency Towards Customers-Exceptional Customer Service
It is no secret that customers are the lifeblood of every organization. Yet, how many times, as a customer, do we encounter poor, "couldn't care less" service? This program highlights those behaviors and suggests ways to stop them immediately. In this program, you will learn:· Custome...
Saved in:
Corporate Author: | |
---|---|
Format: | Video |
Language: | English |
Published: |
[Place of publication not identified] :
Channel 1 Creative Media,
[2009]
|
Series: | Exceptional Customer Service.
|
Physical Description: |
1 online resource (1 video file (2 min., 43 sec)) : sound. |
Online Access: | Films on Demand - Click here for access |
Summary: | It is no secret that customers are the lifeblood of every organization. Yet, how many times, as a customer, do we encounter poor, "couldn't care less" service? This program highlights those behaviors and suggests ways to stop them immediately. In this program, you will learn:· Customers are the most important part of any business· How to "wow" customers· How you are "the organization" when dealing with a customer. |
---|---|
Item Description: | Originally released by Channel 1 Creative Media, 2009. Streaming video file encoded with permission for digital streaming by Infobase on June 27, 2019. |
Access Restrictions: |
Access requires authentication through Films on Demand. |
System Details: |
Streaming video file.
System requirements: FOD playback platform. |
Language Note: |
Closed-captioned. |
Format: | Streaming video file. System requirements: FOD playback platform. |
Physical Description: |
1 online resource (1 video file (2 min., 43 sec)) : sound. |
Access: | Access requires authentication through Films on Demand. |