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Body Language-Retail Selling Skills

Over 55% of the messages we send are transmitted non-verbally. In most cases, non-verbal messages are more powerful than what we actually say, and greatly contribute to the outcome not only of the sales process, but also to communication in general. This training program shows several examples of no...

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Bibliographic Details
Corporate Author: Channel 1 Creative Media
Format: Video
Language:English
Published: [Place of publication not identified] : Channel 1 Creative Media, [2009]
Series:Retail Selling Skills.
Physical Description:
1 online resource (1 video file (5 min., 1 sec)) : sound.
Online Access:Films on Demand - Click here for access
Description
Summary:Over 55% of the messages we send are transmitted non-verbally. In most cases, non-verbal messages are more powerful than what we actually say, and greatly contribute to the outcome not only of the sales process, but also to communication in general. This training program shows several examples of non-verbal communication taking place, and discusses the benefits of being able to interpret such information correctly.
Item Description:Originally released by Channel 1 Creative Media, 2009.
Streaming video file encoded with permission for digital streaming by Infobase on June 27, 2019.
Access Restrictions:
Access requires authentication through Films on Demand.
System Details:
Streaming video file.
System requirements: FOD playback platform.
Language Note:
Closed-captioned.
Format:Streaming video file.
System requirements: FOD playback platform.
Physical Description:
1 online resource (1 video file (5 min., 1 sec)) : sound.
Access:Access requires authentication through Films on Demand.