Can I Help You?

In this film, entrepreneurPete Williams discusses how retailers should greet customers. He says "Can I Help You" is a cliche, and customers reflexively fend it off with cliches they have developed. He gives advice on alternative approaches to engage with the customer.

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Bibliographic Details
Corporate Author: Seven Dimensions (Firm)
Format: Video
Language:English
Published: [Place of publication not identified] : Seven Dimensions , [2015]
Physical Description:
1 online resource (1 video file (13 min., 42 sec)) : sound, color.
Subjects:
Occupations.
Employees -- Attitudes.
Marketing.
Sales.
Business.
Customer services.
Economics.
Business education.
Online Access:Films on Demand - Click here for access

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