How to say the right thing every time communicating well with students, staff, parents and the public /

Main Author: Ramsey, Robert D.
Format: Book
Language: English
Published: Thousand Oaks, Calif. : Corwin Press, [2009]
Physical Description: xv, 255 pages : illustrations ; 24 cm.
Edition: 2nd ed.
Subjects:
Item Description: Includes bibliographical references (pages 241-251) and index.
The twenty biggest communication mistakes school leaders make and how to avoid them -- How to say the right thing to students -- How to say the right thing to parents -- How to say the right thing to peers and colleagues -- How to say the right thing to the general public and the media -- How to say the right thing in special situations -- How to say the right thing in writing -- How to say the right thing with gestures and body language -- How to target communication to all stakeholders.
Physical Description: xv, 255 pages : illustrations ; 24 cm.
Bibliography: Includes bibliographical references (pages 241-251) and index.
ISBN: 9781412964074
1412964075
9781412964081
1412964083