APA (7th ed.) Citation

Ramsey, R. D. (2009). How to say the right thing every time: Communicating well with students, staff, parents and the public (2nd ed.). Corwin Press.

Chicago Style (17th ed.) Citation

Ramsey, Robert D. How to Say the Right Thing Every Time: Communicating Well With Students, Staff, Parents and the Public. 2nd ed. Thousand Oaks, Calif.: Corwin Press, 2009.

MLA (8th ed.) Citation

Ramsey, Robert D. How to Say the Right Thing Every Time: Communicating Well With Students, Staff, Parents and the Public. 2nd ed. Corwin Press, 2009.