The one minute apology a powerful way to make things better /

Main Author: Blanchard, Kenneth H.
Other Authors: McBride, Margret.
Format: Book
Language: English
Published: New York : Wialliam Morrow, [2003]
Physical Description: xi, 114 ; 22 cm.
Edition: 1st ed.

CMU Storage Books

LocationCall Number: Status
CMU Storage Books BF575.A75 B55 2003 Available
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