Advances in the human side of service engineering proceedings of the AHFE 2016 International Conference on The Human Side of Service Engineering, July 27-31, 2016, Walt Disney World®, Florida, USA /
This book explores the different ways in which human-factors engineering influences organizations' and enterprises' well-being and competitiveness. It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitud...
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Corporate Authors: |
International Conference on Applied Human Factors and Ergonomics Orlando, Fla.) |
Other Authors: |
International Conference on Applied Human Factors and Ergonomics, Ahram, Tareq Z.,, Karwowski, Waldemar, 1953-, SpringerLink (Online service) |
Format: |
eBook
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Language: |
English
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Published: |
Switzerland :
Springer,
[2016]
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Physical Description: |
1 online resource (xii, 364 pages) : illustrations (some color).
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Series: |
Advances in intelligent systems and computing ;
v. 494.
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Subjects: |
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