Coaching in Hospitality
The transient nature of the hospitality industry means that employees are often inexperienced, lacking awareness of the basic skills and good customer service techniques that add up to a smooth-running facility. This program uses input from training experts to define the role of the hospitality coac...
| Other Authors: | Films for the Humanities & Sciences (Firm), Infobase., Video Education Australasia. |
|---|---|
| Format: | Video |
| Language: | English |
| Published: |
New York, N.Y. :
Infobase,
[2012], c2011.
|
| Physical Description: |
1 streaming video file (17 min.) : sd., col., digital file.+ instructional materials (online) |
| Subjects: |
CMU Electronic Access
Electronic Resource Click Here| Location | Call Number: | Status |
|---|---|---|
| CMU Electronic Access | Available |