Feedback on the Job Accepting Criticism /

Video version. Viewers meet two young managers who help workers with appropriate responses to feedback in different work situations. Whether feedback is true, unclear, or downright false, we discover how to respond in a way that enables us to develop confidence, separate our reactions from our feeli...

Full description

Other Authors: Films for the Humanities & Sciences (Firm), Infobase., Meridian Education Corporation.
Format: Video
Language: English
Published: New York, N.Y. : Infobase, [2006], c1997.
Physical Description: 1 streaming video file (22 min.) : sd., col., digital file + instructional materials (online)
Subjects:
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245 0 0 |a Feedback on the Job  |h [electronic resource (video)] :  |b Accepting Criticism /  |c Meridian Education Corporation. 
246 3 |a Accepting Criticism. 
260 3 |a New York, N.Y. :  |b Infobase,  |c [2006], c1997. 
300 |a 1 streaming video file (22 min.) :  |b sd., col., digital file +  |e instructional materials (online) 
500 |a Encoded with permission for digital streaming by Infobase on Oct. 15, 2006. 
500 |a Films on Demand is distributed by Infobase for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware. 
505 0 |a Importance of Accepting Feedback (2:41) -- Negative Reactions to Criticism (5:00) -- Emotional Responses to Critical Situations (2:25) -- Model for Giving Criticism (1:13) -- Three Types of Criticism (2:54) -- Effective Responses to Valid Criticism (2:36) -- Responses to Invalid Criticism (1:29) -- Clarifying and Learning From Feedback (2:24) 
506 |a Access requires authentication through Films on Demand. 
520 |a Video version. Viewers meet two young managers who help workers with appropriate responses to feedback in different work situations. Whether feedback is true, unclear, or downright false, we discover how to respond in a way that enables us to develop confidence, separate our reactions from our feelings, and learn from the situation. Using live-action video, the CD-ROM program guides the user through a series of learning objectives and interactive testing to make sure the information is absorbed. After each section of the video, pertinent questions are asked. If viewers give the wrong answer, they will automatically be taken back to review the video component containing the answer. When they are finished, users can print out a certificate of completion which can be turned in to the course instructor. 
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588 |a Title from distributor's description. 
650 0 |a Business etiquette. 
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650 0 |a Communication in organizations. 
650 0 |a Communication. 
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650 0 |a Nonverbal communication in the workplace. 
650 0 |a Organizational behavior. 
655 0 |a Educational films. 
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710 2 |a Films for the Humanities & Sciences (Firm) 
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