Process mining discovery, conformance and enhancement of business processes /

More and more information about business processes is recorded by information systems in the form of so-called "event logs". Despite the omnipresence of such data, most organizations diagnose problems based on fiction rather than facts. Process mining is an emerging discipline based on pro...

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Bibliographic Details
Main Author: Aalst, Wil van der
Corporate Author: SpringerLink (Online service)
Format: eBook
Language:English
Published: Berlin ; Heidelberg ; New York : Springer, ©2011.
Berlin ; Heidelberg ; New York : [2011]
Physical Description:
1 online resource (xvi, 352 pages)
Subjects:
Workflow -- Management.
Management -- Data processing.
Data mining.
Business -- Data processing.
informatiesystemen.
information systems.
internet.
informatieontsluiting.
information retrieval.
informatieopslag.
information storage.
gegevensverwerking.
data processing.
computertechnieken.
computer techniques.
computerwetenschappen.
computer sciences.
bedrijfsinformatiesystemen.
management information systems.
software engineering.
Information and Communication Technology (General)
Informatie- en communicatietechnologie (algemeen)
Online Access:SpringerLink - Click here for access
Contents:
  • Process modeling and analysis
  • Data mining
  • From event logs to process models
  • Getting the Data
  • Process discovery: an introduction
  • Advanced process discovery techniques
  • Beyond process discovery
  • Conformance checking
  • Mining additional perspectives
  • Operational support
  • Putting process mining to work
  • Tool support
  • Analyzing "Lasagna Processes."

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