Customer service, it pays to please
Stresses the importance of customer service to the company and teaches the skills required to sell the company's image, from the initial contact through final satisfaction of a customer's needs. Gives special attention to use of the telephone, and demonstrates how to turn phone contacts in...
| Other Authors: | Sandler Institutional Films, Inc., AIMS Media, Inc. |
|---|---|
| Format: | VHS |
| Language: | English |
| Published: |
Van Nuys, CA :
AIMS Media,
1985.
|
| Physical Description: |
1 videocassette (19 min.) : sound, color + 1 release sheet. Issued as U-matic 3/4 in. or Beta 1/2 in. or VHS 1/2 in. Issued also as motion picture. |
| Subjects: |
CMU Audio and Visual 1st Floor
| Location | Call Number: | Status |
|---|---|---|
| CMU Audio and Visual 1st Floor | VideoC 644 | Available |