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HD9980.5 .G776 1990
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Service management and marketing : managing the moments of truth in service competition |
1 |
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HD9980.5 .H47 1986
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Managing in the service economy |
1 |
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HD9980.5 .L35 1997
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Empowering service excellence : beyond the quick fix |
1 |
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HD9980.5 .M32
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Successful field service management |
1 |
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HD9980.5 .M345 1992
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Managing services : marketing, operations, and human resources |
1 |
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HD9980.5 .M384 1993
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Integrating service strategy in the manufacturing company |
1 |
|
HD9980.5 .M388 1996
|
Marketing planning for services |
1 |
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HD9980.5 .R687 1997
|
Standards in the services industry |
1 |
|
HD9980.5 .S27 1991
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The service management course : cases and readings |
1 |
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HD9980.5 .S425 1985
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The Service encounter : managing employee/customer interaction in service businesses |
1 |
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HD9980.5 .V67
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Exploring occupations in personal services, hospitality, and recreation |
1 |
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HD9980.65 .B87 2010
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Career opportunities in travel and hospitality |
1 |
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HD9981.5 .A42 1988
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At America's service : how corporations can revolutionize the way they treat their customers |
1 |
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HD9981.5 .A43 1990
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Service America! : doing business in the new economy |
1 |
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HD9981.5 .A43 2002
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Service America in the new economy |
1 |
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HD9981.5 .S44 1986
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Services in transition : the impact of information technology on the service sector |
1 |
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HD9981.5 .S448 1997
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Services--the export of the 21st century : a guidebook for US service exporters |
1 |
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HD9981.5 .S53 1990
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The service focus : developing winning game plans for service companies |
1 |
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HD9992.U54 N555 1994
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Just do it : the Nike spirit in the corporate world |
1 |
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HD9993.C354 L186 1984
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In search of L.L. Bean |
1 |